Contact Us

We want to ensure you receive a first class service with any payday loans we offer, and will try and resolve your issue immediately. If, however, you are unhappy please contact us immediately either by telephone on 0871 550 0073 or write to us at:

The Customer Service Dept, Payday UK, PO Box 255, Bicester, Oxon, OX26 4ZY or email us at customer.services@paydayuk.co.uk

If we cannot resolve within one week we will write and tell you why we have not been able to resolve it, when we will contact you again and who is your contact person. If you are still not happy you have the right to contact the Financial Ombudsman at the details below. Please note if you contact them within 8 weeks of the issue being reported they will, as part of the compliance procedure, refer you back to us.

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR

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